Frequently Asked Questions
Everything you need to know about shopping with Micheline Pitt.
When will my order ship?
Most orders are processed and shipped within 3-5 business days. Please note that pre-order items have specific shipping timelines listed on their product pages.
What is your return policy?
We accept returns for store credit or exchange within 14 days of delivery. Items must be in original condition with all tags attached. Please note that sale items and intimates are final sale.
How do I determine my size?
We provide a detailed size chart on every product page. Our garments are often vintage-inspired and designed for a snug fit, so we recommend measuring yourself and comparing it to the specific item's chart.
Do you ship internationally?
Yes, we ship worldwide! International shipping rates are calculated at checkout based on the destination and package weight. Please be aware that customers are responsible for any local customs duties or taxes.
Can I cancel or modify my order?
Once an order is placed, it is sent immediately to our fulfillment center. Therefore, we are unable to guarantee cancellations or modifications. Please double-check your address and size before finalizing your purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, and interest-free installment options like Afterpay and Sezzle for eligible orders.